Join Simone Waldon, the Staff Success Center manager, and Anna Love, fiscal manager, as they discuss superior customer service in higher education.  

After participating in this interactive workshop, participants should be comfortable: 

  • Defining who our customers are 
  • Delivering exceptional customer service 
  • Demonstrating practiced de-escalation techniques 
  • Developing a personal action plan for assisting customers 

Spots are limited for these in-person workshops.  

Register in Percipio: https://share.percipio.com/cd/2KWyxoDdV

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